This was the worst experience I've ever had. I would never recommend this company to anyone, even if it were the only rental company left on earth. They operate like scammers, and it's truly unfortunate. Back in June, I rented a vehicle from them and was involved in a collision where the other driver hit me. A few weeks later, I received a call saying I was responsible for the damages because the at-fault party's insurance wouldn’t cover them.
I was harassed and threatened to pay the fees. Since when is the victim of a collision held responsible for the damages? Apparently, their contract states that regardless of fault, the renter is liable for damages. That should have been my first red flag. Brandon Martinez from their team relentlessly harassed me daily, demanding payment and threatening to send me to collections if I didn’t comply.
It became so stressful that I had to involve a legal team because I refused to pay for something that wasn’t my fault. Thankfully, my legal team won the case, but the company still insists on charging me "administrative fees," whatever that means. This company is greedy, money-hungry, and completely lacks empathy for its customers. Their only concern is lining their pockets. Do yourself a favor and avoid renting from them at all costs
4 days ago
Easirent has a
1.3
average rating
from
1,100
reviews
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