I see there are many complaints about credit card but Debit card owners are not free from malpractice of this company as I was penalised for an admin charge five times the cost of the initial rental charge . If you have been unfortunate enough to have booked with them , I have personally taken this case up with resolver at " https://www.resolver.co.uk/companies/easirent-complaints" who in turn will escalate this to British Vehicle Rental and Leasing Association if you are not satisfied . There are so many other competively priced renal companies that I use without having to be riped off my Easirent