I had an horrible experience with this company at Edinburgh Airport after booking via Easy Car. When they tried to make me lower my excess by paying £88 I explained I had already paid £39 with EasyCar for protection to cover my excess. The slimy salesman then told me that the it was a scam by EasyCar and one several watchdog sites. He acted as if he had saved me money and shook my hand when I thanked him for letting me know. On my return from holiday I phoned EasyCar who explained that I had been lied to by Easirent and I did not need to lower my excess as I was already covered. Since then they have dismissed my complaint with disgraceful rudeness and made up rules about my consumer rights. They have treated me with zero respect. STAY AWAY!!! Fraudulent sales people