I have only read a few reviews, as I see there is a very consistent pattern here (one star ratings). I'm thinking mine must be amongst the best reasons for yet another poor Easirent / Rentalcars review. Two weeks ago I booked a car for 12 midday at Edinburgh Airport but arrived at 3pm. I was told my car had been given away. Ha, ha. Given away! It wa the straight faced delivery of the guy behind the counter that made it worth the money. Delivered with sincerity, as if their position was totally reasonable, and what an idiot I must be. I should have been annoyed, but I thought it hilarious when the assistant manager started wittering on about reading the small print, about late arrivals policy and just like the other review pushing for me to get a more expensive upgrade instead. We went to Europcar who gave a fantastic service for a decent price and put the whole episode behind us. Don't let these people steal your money and ruin your trip - avoid Easimoney and Choose Life.