Avoid Easirent like the plague. I rented a car from them at "Gatwick" (they are quite a long way from Gatwick, by the way). When I picked up the car I asked for the location of the nearest petrol station so that I could fill up on my return. I was given verbal directions, but on my return journey I failed to find the petrol station. As I was very close to Easirent and wanted to make the next shuttle bus back to the airport, I drove into their office with the intention of getting directions and then re-filling, or paying them to do it if it wasn't going to be too expensive. The person who dealt with me first was extremely helpful and explained that (unsurprisingly) it would be very expensive for them to fill the car. He directed me to a nearby supermarket even offered to run me to the airport if I missed the bus whilst filling up! What brilliant service I thought!. However, at this point the manager interrupted and insisted that once I was on their premises I was deemed to have returned the car would not allowed be to leave again. He was rude and belligerent. The rest of the staff were clearly embarrassed and looked a bit intimidated by his bullying manner. He took the key and hurriedly ordered the clerk to debit my card for the fuel without my agreement. He then told me that there was nothing that I could do about it as it is all in the terms and conditions (the last refuge of the rip-off merchant). It's a pity that they have managers like this because the other staff seem very helpful.