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Nicola
Do not rent a car from these people. Worst experience I've ever had and I rent cars at least 4 times a year. Rented from Belfast, Northern Ireland. Was quoted £96 for 2 days including extra insurance giving us a zero excess if anything happened. Got to office and the charges kept coming...£30 for driving over the border to Rep of Ireland....£30 for this...£20 for that....I questioned the extra charges so much that now I don't even know what I was charged for. I ended up paying £160 for a 48 hour rental. I felt I had to go with it as it was late and the office is a drive from the airport and we would have been stranded had we decided not to rent the car. Off we went with the car. On our return they decided to charge us £80 to clean the car. Apparently there was a smell of smoke, even though no one smoked in the car. I questioned this and they brought out someone else to check the car. He came back saying there was a smell of smoke and also one of the tyres has been changed....wtf.....luckily I had the extra insurance so couldn't be charged for the tyre (which by the way wasn't touched). I spent ages arguing about the £80 charge for the clean. But was worried I would miss my return flight or they wouldn't give us a lift to the airport so had to pay the £80. So to hire a car for 48 hours cast me £240. £144 more than was first quoted. Horrible company. Horrible staff. Conmen.
7 years ago
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Easirent has a 1.3 average rating from 1,100 reviews

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