If you want to collect your car from Gatwick Airport never use this worst service. There are plenty of other car rentals in airport itself. To get this rental service you need to take shuttle bus or taxi to reach this place. There is 40 minutes waiting time to get one shuttle bus and you have to pay £3 per head. To take a taxi you have to pay£16. Once you reach in their office you will get the worst customer service. In website they offered £26 per day rental. But there are plenty of hidden extras. I will never recommend to use this service and I never use this service again in my life. ***Avoid***