Very haphazard process of car rental at Heathrow branch. Too many request concerning rental , proof of address, Boarding pass, passport and payment receipt. I spent 1 hour trying to get a car after a long flight. I thought Autoeurope would have sent all these details to Easirent. They now by stealth take fuel deposit of £95 pounds after you have almost completed the rental agreement. Even though I chose the option to refuel the car. At this stage , you have no option to back out because your initial rental price has been taken upfront by Autoeurope. Car had so many scratches I had to reject it because I would have been stung for £1250. Car deposit for a class B car is £1250. Fuel deposit is not refunded until 5 days after you have returned car. Spokesman said it's banking process. What a lie! Overall, a very bad experience. I'll stick to the big names. Easirent is a lot of hassle. Do not bother.