Please heed the reviews about this company! Their car hire prices really are too good to be true. We were suckers, taken in by the online price, but on arrival to collect the car it jumped up with hidden costs to much more than what we would have paid with reputable companies such as Avis, Europcar and Hertz. After 40minutes of my partner stuck faffing about in their portable cabin office with payment issues I started googling the company for reviews - to have my growing concerns confirmed by others. Our dealings were playing out the same way. We made the brave decision to walk away, travelling back to Luton airport (a good 15-20minute journey by transfer bus). Despite losing our online booking deposit to Easirent it still worked out cheaper to go with Europcar (booked through easyJet's website) and we got a bigger-class car! We also had peace of mind that we weren't going to have to deal with the false damages claims that regularly crop up in reviews. They really are not a trustworthy company, please don't give them the benefit of the doubt.