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PJ
Easirent Gatwick staff are ABSOLUTE CAR RENTAL SHARKS to say least. I rented a car via Ryanair website and clicked on the insurance AXA and when I showed them that I had insurance 2 staff members insisted that it didn't cover me at all and Only their Insurance did. In haste I bought it and then was let to the car. I was told that I didn't have to check the car as I had bought the maximum cover and given the paper to sign. On further inspection, I realised that the mileage indicated on the form (I'd signed) was not the same as displayed on the car nor was the petrol on full. It was between full and the first quarter but yet it was indicated as full on the form I'd just signed. So I guess my fault for not checking everything as I was concentrating on the bumps and scratches. This to my mind is deception and lying to the client. SHOCKING customer service. Insist on WARNING!!!!!CHECK EVERYTHING BEFORE YOU TAKE POSSESSION OF THE VEHICLE.
7 years ago
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Easirent has a 1.3 average rating from 1,100 reviews

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