We accepted a Ford Focus from the Belfast branch as it was the most suitable vehicle for transfer of a wheelchair user. Now the vehicle we did accept was so bashed up it closely resembled one used in a stock car race. We did a quick check on pick up and identified some marks that were not listed on the paperwork but it was late and raining. On returning the vehicle the chap came out and went straight to a minute scratch below the front bumper. Having had a similar experience with Greenmotion in Edinburgh it became quite evident that in both cases the hastiness of identifying the damage clearly imply that this was already there from a previous rental but was not logged because we DID NOT spot it. Again we had not met their demand for excess insurance so incurred a ridiculous fee of £245. I will never use Easirent or Greenmotion again. They may show up cheapest in the comparison search but they are out to sell their excess cover! I strongly advise that all renters buy excess insurance in advance of rental and be sure to photograph every side of the vehicle before driving away.