Staff are very rude, they will try every trick to make all liability yours, be careful!!! This company takes so many swipes of your credit card you will be dizzy. All liability is yours "regardless of fault" I was grilled in the office and by another ignorant guy outside that was busy trying to distract me from looking around the car. No damage was marked on the yellow vehicle ticket but I found several damages in minutes. I was told I will looses my 1250 access from a scratch or small dint not marked on the paperwork. Easirent!! "whats happened to fair wear and tear" The fuel has to be put in 5 miles of the office? how can you dictate like this! BE AWARE , this company will spoil your time in the car, you will be thinking of all your liability, regardless of fault. If you decide to hire with these , listen and look carefully and do not let your guard down for one minute. I hire with lots of companies and can say this is the worst company in my time hiring cars. To sum it up "A well run scam"