Avoid the company at all costs, fraudsters, scammers. After booking a van rental for 2hours, we went to pick up the van to be told a £1,500 deposit would be taken. This was not what the website states. When this was queried we were rudely told as you are questioning me I will not allow the booking any more. At which point we left to find they have taken multi payments from our card (without knowledge). We emailed customer service to advise their final decision has been made and nothing else is owed? When we queried this, they close every email without reply and refuse to comment. Scammers, fraudsters, crooks. If you value your hard earned money avoid using easirebt at all costs.