Collected car Saturday morning to travel to Sussex for an event on Sunday - Had an accident on Saturday evening, impossible to get answers from ANYONE, pushed and pulled around from pillar to post with everyone saying something different. Spent ALL of the event day trying to get answers. Ended up having to stay an extra day as the car was in a dangerous condition and started again on Monday morning - resolved, so we thought and were told that a recovery truck was on it's way to recover the car and get us back to home. Just after 11 am AA arrived to "check the vehicle over" more nonsense ensued until we were told to take the car to the easirent offices in Gatwick and that a replacement car would be issued. NO CHANCE that too was a lie. Rude, and unsymathetic staff took back the car, would not issue another so we were abandoned in Gatwick with a car load of photographic equipment, two dogs and ourselves. THEN they said we could drive our damaged hire car home!!! AA technician was flabbergasted and said it was a death trap. It was the AA guy who sorted another car through Peugeot and Enterprise. WHAT A WEEKEND - an extra night stay in an hotel, missed business meetings on Monday and we eventually got home at just after 5 pm - 24 hours later than we should have. Bunch of baboons and that's being polite!!!