As with many reviews about this terrible company I was also ripped off by Easirent. Booked online with my Debit card cost of hire £156.73 for 10 days, when I arrived to pick up the hire car I was charged an extra £242.83 for Full Cover as I only had a Debit card raising the price to £399.56 which I reluctantly agreed to as I needed the car. The staff at the Heathrow desk are rude, I gave my paperwork to guy at the downstairs desk and he handed the paperwork back to me without saying a word and went outside to check another car? he then came back in sat down and without even looking up just said next. Do not use this Company they are only out to get as much money as they can from you.