- A lorry passing car meant grit caused a deep chip on windsceen. Although we were worried by staff at first who said that the whole windscreen would be replaced and it would be expensive, the manager Chris who came out to talk to us was extremely helpful and approachable in sorting this out. He kept in constant contact. In fact it got reduced to just needing to fill the crack, which I really appreciate. I would rate his service as excellent. - Negatives are that I did not like the hard sell tactics used by a salesman when collecting the vehicle regarding the excess wipe-off, and bought an external insurance for £110 cheaper.