Avoid at any cost!!! I have booked the car online from 10:00 am on the 12th of March 2018 until 7:00 am on the 15th of March 2018. Although the booking was to commence at 10:00 am and although I was waiting with my dad and friend at the point of pickup agreed, I was disappointed to have been stood up for over half an hour. After waiting in the rain for someone to take us to the company’s offices, when we went there we were waiting for some time and we were given the car at 11:30 am. Since I do not have a credit card, the employee there suggested to provide the company with my debit card and to pay £150 insurance to cover any probable damages on the car. Even then I asked about the total cost of the rental and they said 150 while the next day the charged amount was 210. In any case, I convinced my self that it was a misunderstanding. The next day we returned the car and the employee at the office checked the car in front of us and confirmed that everything was fine and that we good to go. After a few days I saw that my debit card was charged with extra £300!! I log in into their account and I saw a damage fee for smoking! I never smoked in my entire life and I cant have others smoking in front of me! I am waiting for them to respond and provide me with evidence of smoking which I am really querious to see what they ll figure out!! In any case I will report them to the police and any available consumer body in U.K. This is the worse experience I had in my life with a company as a costumer!