Overcharged by £77 and won't return it. Hired a car and crossed the Runcorn bridge twice. Dropped car off and called Mersey Flow who said that there were 3 crossings outstanding for that vehicle. Chose option to pay for 2 crossings rather than all 3. Immediately called Liverpool Airport office and was told not to worry about it as they had a record of when I had the car and Mersey Flow had a record of when I crossed. 2 weeks later I was charged £22 for non-payment and £55 'admin fee'. Easirent flatly refusing to admit any liability for the wrong advice and point-blank refusing to return money. Save yourself the hassle - use a reputable hire care company. Awful service.