I too was very sceptical after all the negative reviews I had read so I really went through all the terms and fees. Even on site I was on guard but I have to say that it was all in vain. Yes, they did reserve money for fuel (if I had left the car empty) and for insurance (if I had left the car with damage). But it was all repayed soon after. On the contrary, I got an upgrade to a bigger car (as we had kids and a lot of stuff with us). So, from what I knew (that the office was off-site, the reservation-money etc) I'd say I'm quite happy. So I think Easirent need positive feedback too (and I'm normally very critical - I never give 5 stars to anyone).