There should be a Easirent representative waiting at arrivals to pick us up, but was not. We had to speak to Easirent office about 10 times during 75minutes! It was hopeless and at the end we were ready to cancel the reservation and rent a car with a different company. At the office they gave us tiny renault captur instead of ford focus or similar (we had troubles to fit one large and one hand luggage in) with satnav we did not realy need (this should be compensation for the waiting). The rental was cheap, but was not worth it, next time we will pay more for better services.