We rented a car from Birmingham airport Easirent .... what a big mistake- Found it difficult to find area to be collected, after 4 phone calls and a long wait we were taken to a warehouse and scruffy yard. Overpowering and incompetent man called Moh was immediately asking for a good review and then we could have a whole 5 pounds off our next hire. We did examine the car and checked the paintwork. The car was clean and already running for us, so we drove away reasonably content. Half an hour down motorway we get a phone call saying they still had our ‘key’ so we had to turn around and drive back - After 2 days we returned the car and we were horrified at the attitude of the staff - They claimed we had done 3 different bits of damage, we did stand our ground and eventually 2 of the ‘ damages’ rubbed off. The third was an incredibly small dent which we had trouble seeing, even our phones cannot pick it up. After an hour of negotiations the price dropped from 220 to 170 pounds - a real scam and extremely nasty. They know the customers time will run out as they need a lift to the airport to catch their flight. Be very careful, or better still hire from another company..