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Anonymous
Not a car rental company, simply a gang of bare faced crooks. We had a luck escape. Having waited in line for 45 minutes in their super tacky Gatwick office, we had already seen and heard their well oiled crooked scam machine if full torrid swing. During our wait 3 cars were returned and guess what.... the staff found damage on every one. Yes, every single one! And whilst we waited we watched as their was an issue with every single person renting. Every customer had already paid online for the gold plated all inclusive car insurance, but in every case their was a problem with it that could only be rectified with an additional charge. With customers over a barrel, they invariable conceded and made the additional payment, only for new fees and charges to be piled on top. It was shocking, disgusting and utterly crooked. One customer who had just picked up their car and moved it all of five feet had two staff members shouting that they had hit and damaged a car. They hadn’t. But now the whole crooked machine went into top gear gathering “witness” statements from their crooked staff. In the end when it came out turn we gave up our details and surprise surprise we were hit with a stick off additional costs. We walked away and considered it a lucky escape. If you hire from these crooks you will lose a lot of money. Stay well clear.... and shame on them. Trading standards need to shut these scumbags down.
6 years ago
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Easirent has a 1.3 average rating from 1,100 reviews

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