Over the last 10 weeks I used Easirent a few times. I first came into touch with them through Rentalcars.com and then as the vehicle was OK and cheap I used them through their website directly. We first used them at Luton airport - an offsite rental facility reached by a bus using the offsite car-parking for Luton. The office was like the Marie Celeste and checkout took about an hour before we drove away. As others have said there is pressure to take their extra insurance and a very slack checkout procedure for damage. We took copious photgraphs and video and made sure they knew we did. A few days later check-in was fast as they did not appear busy. No issues other than a long time to get the credit card hold of 1250 UKP released - about 10 days. I then used Easirent from Birmingham airport in consecutive weeks. First two rentals were fine - infact one was so cheap as to be stupid - I had a Ford Kuga for 2.83 UKP per day over 4 days. My third attempt at rental with them was an unpleasant experience and although I did get a vehicle, it turns out I was blacklisted! I didn't find this out until at the office to pick up my 4th rental from BHX. Anyway long story shortened; despite me disputing their claim that I was the one that was rude and confrontational and theire being CCTV evidence to back me up I remained blacklisted. Its actually no loss to me I used another company at BHX that was far more reliable and customer friendly. These are modern day cowboys (although run by Indians at BHX) and should you wish to use them - be wary and warned.