Disgusting company! I booked a car to be picked up from Glasgow Airport for £29.40 through Booking.com. When we got to the airport, I called the number but had a nightmare getting through as their phone lines were down. I understand this couldn’t be helped but it made this whole experience worse. When we got picked up by the shuttle and taken 10mins away from the airport, I was informed I needed a copy of a proof of address as well as my passport and driving license. Which was strange as on the main email the instructions were Things to remember when picking up your car • Your voucher. • A valid credit card in the main drivers name • Your Driving Licence (Both parts if applicable). But the guy at Easirent sifted through the terms and conditions and found a clause saying I needed to provide this 2nd proof of address. He went on to say the only way he could give is a car is if we take up the £35 per day insurance for the 5 days. After seeing how shocked I was it went down to £29 per day. After making a phone call to RentalCars.com and panicking about not getting to our hotel, I realised I had loads of postal documents scanned on my phone, but they guy said they wouldn’t be able to accept that as it has to be posted. It was hammering down with rain and we really just wanted to get out of there. So I paid the £145 and left. When I got to the hotel (by the way, on my anniversary holiday so really didn’t want to deal with this) I saw online that so many people have had issues with Easirent clobbering people with unfair hidden costs. I also saw that scanned documents ARE accepted, so effectively he lied to us to get extra insurance.