Business model is based on getting you in with a cheap hire and then hitting you with huge fees for minor damage that they knew about before the hire. My issues with the hire; 1- was told fuel gauge was broken and not indicating as full on pick up. Magically the fuel gauge was showing on fuel when I fueled up. 2- clown on reception tried to sell me a tank of fuel for 95 ponds. It costs 70 to fill it up. 3 - they indicated zero damage on the inspection form at pick up. The car clearly had dink’s all over it. Their business model is to scam you, These people are scum. Go to a proper hire company staffed by humans.