A really racist and discriminatory company. If really want to avoid a bad experience, avoid them. I have been living in Newcastle for the last 7 years, and never had an experience like this. The manager was extremely rude and abusive. I have provide them with every proof of address details they require but the more I did, the more they asked. Showed them bank statements and council tax bill, and the manager said to me how do I know these are not fabricated? , Showed the statements directly from my Mobile bank app, still. He wanted me to show my mortgage documents that I left at home. How on earth , I would get that. This is purely because of my race. Taking this further, in the meantime, if you a foreigner or something like that, this is the worse place you can go to, I had to stop myself not to punch the manager.