Not satisfied. Due to an emergency I had to extend my stay by 1.5 days. I paid one day twice (I paid full price for the day even though it was till 8am, then I paid it again when I extended). I had to purchase their very expensive damage waiver cover again (it is calculated per day, though I was never told that when I picked up the car - I was given a flat rate) . It took ages and numerous attempts to get through to anyone. For new customers, the 15 minute bus journey to get there plus less than irregular buses is an unexpected nasty surprise and just added to the stress of getting to the airport in time. All in all I spent considerably more than if I had gone to one of the well-known rental companies in the airport.