DO NOT USE THIS COMPANY EASIRENT WILL TRY TO RIP YOU OFF FOR ALLEGED DAMAGE TO THE VEHICLE The worst car hire company I have ever had the misfortune to use. I was forced to hire from them because I had to make a short notice visit to Southampton on a bank holiday because my mother had died that morning, I had arrived early because I was trying to see my mother before she passed away, The Easirent staff said they could not let me have the car early and were very unhelpful so I was forced to get a very expensive taxi to the hospital then return to the airport later to pick up the hire car. The Easirent office is nowhere near the airport and the shuttle bus took ages to arrive, you are then shipped to an industrial estate where you have no other options. The hire 'car' turned out to be a transit van. The vehicle was wet when it was given to me and it was dark so inspecting it was more or less impossible and sure enough when i returned it I was pointed to a number of scratches and chips that I am certain were already there when I picked it up and were from wear a tear, as you are basically trapped on an industrial estate a good distance away from the airport and relying on Easirent to transport you back there or you will miss your flight they have you over a barrel. I was subsequently charged nearly £500 for 'repair of a few chips and scratches on the paintwork, this was an obvious scam I could tell by the way the staff went straight to the alleged damage without inspecting the whole vehicle. having read many reviews subsequently many have had the same experience. DO NOT USE THIS COMPANY.