**WATCH OUT RIP OFF CONMEN* The biggest nightmare with a car rental firm Ever !! AVOID AVOID !! It took us 1 1/2 to get picked up at Southampton Airport after lots of frustrating calls to ring the number for a Shuttle , eventually got through to somebody and then they sent us dragging our bags to a bus station ! Then after waiting SENT US BACK TO THE AIRPORT DRAGGING OUR BAGS , charged us an extra £148 for 3 days Hire but then told us it that doesn’t cover the tires or windscreen ! Then we wasn’t leaving until 18.35 they told us only the car had to be back by 11.30 am !! I said no and they replied ok 3pm then UNBELIEVABLE Was not happy and let them know !! Then WAIT FOR IT they looked at the car and said there was a scratch on the windscreen and it wasn’t there before !! You could hardly see it I needed my glasses!! There was no way you would’ve noticed it when I picked the car up !! Well that was it we flipped , then they said get a taxi to the airport OMG , we told them we was going to take it all the way and we meant every word IF YOU RENT OF THIS COMPANY YOU HAVE ONLY YOURSELF TO BLAME