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Anonymous
Cheeting customers. Prepaid car online. Forgot GPS, contacted sales agent direkt per mail and asked for GPS. He Said that ir would cost us total 6 pounds per day or 48 pounds total. Also We agreed and he Said it would be added to our booking. But he never did add it. When We arrived att desk lady Said that there is not GPS added and if We want it We need to pay dubbel higher price. I showed her sales agents email. But she did mot Care, and We would not get gps if We did not pay 15 euros per day. Customer Care would not Bother help either, They just Said We cant help you because you agreed for price 15 euro per days. Cheeting Company, sales agents who promise things but not fullfill them. Taking complaint further now. Be carefull with this cheeting Company, when you hire from them. Seems that you cant trust them .
5 years ago
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Easirent has a 1.3 average rating from 1,100 reviews

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