Please please avoid. This is the first time I’ve ever been compelled to write a review. But my experience of Easirent is so so bad that I have to warn other people. Unfortunately, during my car rental, I picked up a traffic fine. Annoying but my fault and these things happen! Instead of notifying me about the fine, Easirent passed on my details to a debt collector company. I received a letter from this company, before I had even been made aware of the fine from the council! Easirent’s Penalty Charge Notice (PCN) department can only be contacted by email (no telephone), and are very slow at replying (they took 10 days to respond to my query asking for more information about the fine). In the end, I paid the debt collector company in order to close the matter, worried that the fine would only get larger and affect my credit rating. This is by far the worst customer experience that I have ever had. Please do not use them, it’s not worth getting mixed up with this lot, who will try to get as much of your hard-earned cash from you as possible.