Don't even consider renting from there Orlando Florida Location either. I have rented cars in Orlando hundreds of times and have never been treated as poorly as this company, employee's confrontational, asking for a full copy of my personal Insurance policy, trying to rip me off by lying about tolls in Florida State, forcing me to buy their insurance. The rental location is old, run down and dirty. They wash cars by hand outside in the the dark. Frankly from reading the reviews, I'm glad my rental fell through especially if they blame you for every little nick and scratch that is already on the vehicle. For my British friends, there are many many Car Rental Companies in Florida that do not require you to pay up front, look for them and also, rather than them ripping you off by charging you pounds sterling, pay in Canadian / Yes Canadian or US Dollars. You will be much further ahead. Remember if you prepay, they have you by your B--ls, not to mention demanding a ridiculous deposit. Remember if you cant come up with the Deposit and you've prepaid, they Win Big Time, the paid rental and you without a car. Orlando Staff are Rude and Abusive. If any of my employee's talked to a customer like they talked to me, they would be immediately terminated. Myself and 3 other Customers walked out of that location on April 22, 2019 without a car and them minus their revenue, how many others did this prior to my arrival. They try rip customers off for Toll Transponders and Insurance that in my case would be covered by both my Credit Card and Personal Car Insurance. Shuttle took forever at the Airport and then to Return to the Airport wasted more of my time minus the Car I Rented. The only good thing was the Shuttle Driver. He was kind, polite and frankly an amazing person. Fortunately I made a booking with FOX, not the best Car Rental Company I have ever used, that said there was no hassle and its the first time in my hundreds of rentals that the Shuttle Driver walked me to the Elevator headed for the Departures Level and really made me feel like a King. I would rent from FOX again frankly and I will never rent from Easirent. Based on the reviews, I can't see this Company being in Business very long. I will be reporting Easirent to Priceline.com, the Company I booked through. Priceline.com should totally eliminate this company as a choice on their booking website to protect their reputation. Never Ever Ever Use Easirent Car Rental Agency at any location. Their STAR RATING SHOULD BE A MINUS 10 and that would not be enough. All us Consumers work hard for our money. Regardless of whether your company is paying for the car or if its coming out of your bank account, the last thing we need is Companies and their low life employee's ripping us off. If I was ever employed by them and found out how they treat Customers, I would Quit Immediately. If you have a few minutes, everyone should write a review about your experience with this company.