Crooks. Belfast Int’ Airport - grubby little men in a grubby little cabin a drive away from the terminal. A delay in them picking us up was followed by a problem with them releasing the car. We waited over an hour to pick up the dirty car that was warning us of overdue oil & service. My 2 year old was so upset and tired that check out was rushed. Keith, one of team asked me to highlight all the scratches and damage to the car so that he could mark it down on a clean diagram of the car. He offered no input. Baby now screaming. There was lots of minor paintwork issues and the car was dirty so I did the best I could under the circumstances. I drove away feeling like I was being set up...of course I was. Returned a week later and a different, patronising guy checked the car back in and suspiciously went straight to a tiny (tiny!) abrasion to the lower edge of the drivers side door. There is no way I caused this damage. Missing this tiny mark to the paint work at check out cost me £170. Other customers were loudly complaining to these fraudsters while I was in their dirty little office - please avoid using them - this is clearly all part of their business model... they’re the cheapest at face value. I have started formal complaint and chargeback proceedings and urge anyone reading this to use one of the other, reputable rental firms.