DO NOT USE - DANGEROUS AND UNSAFE.
We booked online through the easirent website, paid the "super relax" insurance meaning we didn't need to pay a deposit and didn't require a credit card. We arrived at the airport and waited 40 minutes for the shuttle bus to arrive. When it finally arrived it took us to a hotel and then back to the airport before finally arriving at the depot. it would be quicker to walk. we then were told we had to pay another 80 euros for "more" insurance. Apparently the wheels aren't insured under the super relax cover.
After 1 hour of driving the car we got an error on the dashboard saying we had a problem with a tyre. I checked the pressure at a f garage and one tyre was very low. filled it and drove another 30 minutes before the warning came on again. I checked the pressure again and it was low. this was when I noticed a hole in the tire that had been filled with some sealant. Not a problem, I can change it with the spare in the boot, no spare in the boot just an empty "tyre sealant bottle". it was Sunday afternoon and no garages were open. I called the easirent breakdown number to be told that I should take the car to the garage and they will reimburse me if I take a receipt. I explained it is Sunday and nowhere is open. she didn't care and said I will have to do it tomorrow. we are 2 hours away from our hotel, clearly not safe to drive and not a good first impression of Ireland.
luckily the nice lady at the Texaco garage called a mechanic for use and after 1 hour he arrived. we had to follow him back to his work but he fixed it (better impression of Ireland, thank you Paul). He wrote on our receipt that the tyre was unsafe and the car should NOT have been given to us and also pointed out that all 4 tyres were almost illegal.
They over charge and give you cars that could be extremely dangerous. PLEASE AVOID.
we still have 3 more days left and only god knows if the car will make it without breaking again. can't wait to see what they say about this and also what they try and charge us for some fictitional damage we have caused.
I have made an official complaint and surprise surprise we have had no response for over 1 week. I will be taking this further and leaving a review on every website possible.
Your cars are dangerous and could have caused a serious accident.
Waiting almost 14.days for a refund on the tyre we has to replace.
Absolute cowboys
5 years ago
Easirent has a
1.3
average rating
from
1,099
reviews
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