I'm having trouble finding words to describe these cowboys. We booked a car from them through holidaycars.com(another cowboy company) about 3 weeks before our trip. Because the deposit was in the extortionate amount of over £1800 and needed to be paid via a credit card, i decided to put it in my partner's name about a week before the trip. Got an email back saying they won't be able to change the name, no explanation given. We arrived at easihire's depot in birmingham on the day we needed the car where the guy at the reception was not helpful at all and he didn't seemed to bothered either. We tried to pay the deposit with my partner's card, we were both present. Easirent wouldn't accept it because my name was not on the card. So what difference does it make who pays the deposit as long as its paid and the person paying it is present? We were given the option to pay an extra £180, which was more than the price of the car rental or lose the money. We decided not to pay them an extra penny and raise a dispute through the bank as we though we've been scammed. Nowhere on the booking does it say you have to show 2 forms of proof of address, luckily all our bills come via email so we were able to produce them but if you dont have that, you're screwed, you will have no choice but to lose the money or pay them extra as cancellation refunds are not issued unless you cancel before 48 hrs of your car collection. When we read their bad reviews we were worried we might fall for their scam but the low price determined us to take the chance. Little did we know how sorry we were going to be for choosing these con artists. Stay away from easirent and holidaycars.com. the price you see online is not what you will be paying, read all their reviews.