Never heard of them before but they stated they were on airport so gave them a go. Firstly, they are off airport with no representatives in the airport. You are given a number to ring which, for me, went unanswered. The voucher says to go to zone 16 and pick up their bus to their office. So, with assistance, I find zone 16 which is outside between T1 and T2. I also find someone else waiting for the easirent bus. This poor man has been waiting over 40 mins and just flown in from Australia. He was told the bus was yellow and comes every 30 mins. There was a yellow bus there with a sign for Hilton Hotel, however on speaking to the driver it turned out that this was also our transport! The story doesn’t end there as the bus did indeed serve the Hilton and was going there first! About 6 miles from the airport!! It dropped off some people then went back to the airport industrial estate where their office is and over the road from the airport. There was one person working in the office. He was seeing to customers, completing paperwork and taking them around the car. The car itself had dents and scratches which were not marked on the paperwork. If I had not pointed them out, I could well have been liable which is a frightening thought. The return process was easier, however a family member followed me to return the car and take me to the airport. It took 2 hours from arriving to collecting the car to getting to my dads 5 miles away- it normally takes an hour. The whole process felt like a scam. They charge for everything including too much sand in the car. That will cost €300. Reading other reviews, I feel I would have been charged for the dents and scratches that they had not noted on the paperwork and thankful that I pointed them out. I do not recommend this company and will never use them again.