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Anonymous
Easirent is BY FAR the worst rental company I have every used, and I frequently rent cars on our trips. Without asking when picking up the car, they have added an ‘Easirent’ insurance to our account, although we we’re already fully covered by a Rentalcars insurance. Only after coming back home they charged us the extra 150 pounds for the Easirent insurance. After several attempts, both over email and phone, they are refusing to refund this. One of the worst customer service I have ever experienced..a part from the fact that it seemed they deal with these complaints often. I almost think they are ‘scamming’ people in this way on purpose; offering a low rental price, but then charging extra later. I would definitely avoid at all cost!
5 years ago
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Easirent has a 1.3 average rating from 1,099 reviews

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