Samantha is honest and fair when I was returning the car. There was another man there who seemed reasonable helping me fairly sort out what was initially done by a different man when I rented the car. Basically, most of what I have read by others occurred to me at that initial rental. It is just not good business the way that individual did with me. I was happy Samantha and that gentleman were there in the end and hope the company owner is not the person I dealt with initially and hope that the owners if there are any others deal with that person who should be ashamed of himself as I read all these other reviews. He is a disgrace to the good people of Ireland.