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Kevin R
AVOID - DO NOT USE THIS COMPANY! The worst car hire company I have ever had to deal with! They appear cheap but make up the difference by either upselling you further insurance when you pick up the car (which they do in a very pushy manner), and if you don't take out the additional insurance, by charging you for damage to the car, even if you did not do it. Another way they try and scam money out of you is to sell you the full tank at a 'discounted' rate. The rate they quote is much less than the rate that you can buy fuel in a local station, however, they charge for many more litres than the tank can actually hold, so avoid this also. I picked up a vehicle from their Dublin office at 5pm at which point it was dark outside. When I collected the car the agent told me that there was no record of any damage on the car and it was my responsibility to tell him what damage was on the car so that it could be marked up on the record sheet. This was almost impossible to do as the car was black and I had to inspect it outside in the dark with no additional lighting. Even in these conditions I could see that the car was heavily damaged pretty much all over and the record sheet was covered in damage locations by the time I had finished looking at the car. The agent agreed with all the damage indicated, even though a few moments before he said there was no record of any damage on the car! As soon as it was daylight (9am the next morning) I took pictures of the car to have a clear record of the damage. When I returned the car the agent (female with blond hair - the rudest and most unprofessional agent I have ever had to deal with) looked at the marked up sheet and then went to inspect the car on her own. She then came back to tell me that there was a dent in the only location that had no marked damage on the sheet. I looked back through the photos that I had taken the next morning in daylight and yes there was a dent visible in those photos, but this was not considered suitable evidence for easirent and they charged me for damage to the car and an extortionate admin fee on top. So I would just AVOID, AVOID, AVOID.
4 years ago
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Easirent has a 1.3 average rating from 1,099 reviews

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