I've just returned a car after 8 days rental from the gatwick branch and cannot fault the experience. I chose a ford focus or similar and received a 2019 Renault Captur in immaculate condition. It had all the gadgets I could hope for - carplay, heated seats, electric dash display. The rental was £7 a day which i thought an absolute bargain and so i expected to get the hard sell on upgraded insurance when picking up the car. The man did suggest i take enhanced insurance for around £350 which i declined. He then suggested a less comprehensive for £250 which I also declined...and that was it. I've just dropped it off, no fuss, no push back. 10/10!