BUYER BEWARE. BUNCH OF CON ARTISTS. I recently rented a vehicle for my trip to the UK. Previously I had used another company for my UK trips but decided to try Easirent. I was told by the operator at the time of booking that I would have to travel from Manchester (where we were located) to Liverpool to pick up the car. I asked several times if we could pick up in Manchester but was told they didn't have any available vehicles. So we made the trip all the way from near Manchester airport area to Liverpool and then arrived at a place that we were given as the address. There was a faded, hand scribbled sign on the door that indicated the company had moved and gave a new address. With great difficulty and a couple of phone calls to the company we eventually found the unit at the address we should have been given the first time. By then it was late to make alternate plans so we proceeded to go through the process to pick up the car. We were asked by the operator at the Liverpool branch why we had come all the way from Manchester when we could have picked up a car there. We explained what we had been told about having to pick up the car in Liverpool without an option to pick up in Manchester. He said he used to be the office manager for Manchester and when he checked on the computer advised us that there certainly were cars available but that they probably didn't want to give us one of the cars they had available based on the price we had been quoted. He was surprised that we were also asked to pay the 50-pound fee to return the car to Manchester when we flew home.  It was so frustrating to hear that we had just spent the last hour or so traveling in the rain from Manchester to Liverpool with a young child and a pensioner, wrangling the traffic and the wrong address, having already been traveling from Canada for the last 12 hours. After dropping me off, my dad had to drive all the way back to Manchester as well. To make matters worse, they gave us a tiny car that had significant damage in several areas and sounded like it was on it's last legs. The car had not been cleaned and there were still food crumbs all over the console and seats. It smelled terrible. The gas/petrol was virtually on empty and had just two bars left on the gage. When I started the car and proceeded to step on the accelerator to engage the gears it made a loud whirring noise, almost like a loose muffler. I actually made a video of the noise just in case anything happened to us while driving. We had no other option at this point because we were exhausted, hungry and late, and just wanted to get my daughter home. As you will see from the mileage, we barely used the car for fear that it wasn't safe or reliable, however, we were mostly frustrated that we were made to travel to Liverpool and then pay the 50-pound return to Manchester fee on top! They ignored emails, refused to reimburse the 50 pound transfer fee and have been ruse and unprofessional. CHOOSE ANOTHER CAR HIRE PLACE, IT'S NOT WORTH THE RISK OR HASSLE.