This was my first experience with Easirent and it will be my last. I booked a Ford focus at Cork Airport but on arrival I was offered a Honda Jazz in poor condition. I protested but was told there was nothing eise unless I paid for an upgrade. I took the Jazz but after about 10 mins 3 warning lights came on on the dash board. I returned to the office and was told that it was nothing really and that they would go off after a while !! I was being given a car that would not have passed the MOT at that time . I was amazed by the attitude . I said I did not want the car and could I please be returned to the airport to try to rent from another company. I was about to leave when I was told I could have the Renault Captur which was available at no extra charge. I accepted that. I did not take extra insurance as I have an annual rental policy to cover any excess. I returned the car today ( a day early without any refund unlike other rental companies which do give a refund) and as far as I am concerned without any damage. I have never had to pay any excess for damage to any rental company. I could not believe when I was told there was a scratch on the plastic bumper UNDER the car and it would cost me 300 euro plus an admin fee of 75 euro. This is outrageous. Firstly I think that scratch was probably there before I took the car. Unless one gets down and looks right under the car it is impossible to see it. I did inspect before I took the car but I did not peer under the bumper under the car to check for scratches. This is a petty and unfair extra charge. It is unacceptable and is not practised by reputable car rental companies. Normal wear and tear is to be expected and a small scratch underneath the car on the bumper certainly comes into that category. I do not wish to highlight this practice but I feel I need to warn other prople off using Easi-rent as this sort of underhand charging appears to be their policy.