Our family are looking for our next home. We have visited many, and I mean a lot of homes and especially new build homes/ sales offices. We stopped by your Eastwood Homes Broadwell Trace community today in Fuquay Varina. It was around 3pm. It stated on the signs that the model was open. We thought to be nice we will stop by the sales office first to just ask and maybe pick up some brochures and ask if any lots were available to reserve. We peaked through the glass window of the office and the sales lady who saw us just waived us off.. when we tried to open the door just to ask the couple of questions we had, she quickly rushed to the door and asked if we had an appointment. We told her we did not as we were in the area and just had a couple of questions. She then told us we need an appointment first. There was just one vehicle in the carpark, which I guessed was hers and as I did not see anyone else around, asked her if she is busy with another client. She said "no, but I need to catch up on some paperwork, you need an appointment first" and shut the door in our faces.. I was stunned.. I have never experienced such a rude sales person anywhere especially not at a Realty firm. This lady and your company is better off doing admin work somewhere out of the public face. She is seriously so rude. Not friendly or helpfull at all. Lucky for us, because just after this bad experience we stopped by Lennar Homes, where we did not have an appointment but also just wanted to ask a couple of questions and pick up brochures.. and the sales lady Carrie of Lennar was more than helpful, and so friendly, even when she had customers in the office she was dealing with already, she asked us just to wait a few minutes and we were out of there in a few minutes after she answered all our questions. A difference of day and night. Way to go Lennar ! we will definitely not buy from Eastwood homes ever !!