Eastwood is terrible when it comes to fixing issues. There was issues present that was not notice but they probably were aware and they refuse to fix saying it was homeowners fault when they have photos the issue was present before we moved in. They sent a company to access a floor issue submitted through warranty and he did not properly evaluate but sent a report based on Im not sure what. The representative came in with a an attitude of trying to find the issue with us. I have requested copies of all pictures and documents and they are ignoring my request. This was one small section of flooring they needed to fix and refuse to. Saying excessive moisture that they looked for under the sink and did not find and We are paying over 400,000 for a home that issues are popping up after the warranty period. Siding, caulking, flooring sinking in one of the upstairs bedroom. Eastwood made so much money in this new neighborhood. This is obsurd a company that makes millions refusing to fix an issue that probably cost a couple thousand. I will continue to pursue this issue. They are completely ignoring any emails I send. I should have looked at the reviews before building with this company. We have nasty muddy ponds left and not cleaned up In a neighborhood with houses over $500,000. Pink mud left in the house and we had to clean when we first moved in. No one year follow up or 90 day that I am aware of and I have asked for copies of the second and third walk through with no response. They don’t want to take ownership of anything after they get your money. This is a company I would not recommend to anyone. Bad customer service.