I was a first time home buyer; and I was very excited about my first home. Unfortunately, from the very beginning, I had problems with Shannon Vista in Waxhaw, NC by Eastwood Homes. I had invested 11,000 in upgrades; and a 3,000. Deposit so I went ahead with the purchase although I had reservations. These are the problems I incurred, some of which were fixed others remain an issue. Problems: A roof beam was cracked (they said they strengthened it). I ordered wood stairs, they installed planking for carpeted stairs (fixed); I ordered a tall vanity in the upstairs bath, they installed a short vanity. I didn’t want them to do constructions while I was moving into the home so they offered a consolation of a garage opener. I unhappily accepted. The Garage Door installer did a terrible job – there are holes in my garage ceiling. All the concrete patios had to be redone because of large pits; and gravel that showed through the thin layer of concrete. My opinion is that the quality of this concrete was poor because it did not set properly and there are washed away areas. There are so many pits in my garage floor – it is ridiculous. I walked other houses while they were being built on my street, and I did not see the same pitting. The wood flooring on the first floor have several 1/8 height deviations in the boards; One area has 1/8 of an inch deviation that is very noticeable. I did not order the upgraded paint; and that was a mistake. I saw the painters mix up water with dry paint and apply it to my drywall. This concoction soaked into the drywall and you can see every line in the drywall. Also you cannot spot clean the walls because the drywall bubbles and rubs off. There are a few places where the paint is cracking and the mud tape is peeling. I have only lived in this house since May 2015. They Regraded the back yard due to water pooling, and they reseeded it, but grass does not grow where the water runs off – which is right in the middle of my backyard. So I have a Clay pool for a back yard. This is very distressing to me, because my dogs can’t play in the back yard when there has been any amount of rainfall. They refused to remedy the situation by installing Bermuda sod. Overall, the sales manager offered big, but the results have been horrific. And there have been a few nights I could not get home because the only road leading to the subdivision floods when it rains. If I had known this, I would not have bought the house.