For anyone who is thinking of using this company (operated by Enigma Parking Ltd): DON'T !!!!! These guys are untrained, back street scammers who only operate a 'meet & greet' system at the Heathrow drop-off zone. So already you will pay an extra £10 charge to-and-from collecting your vehicle which they don't tell you about on their website. The worst bit about it for us was having to wait at the T3 drop off zone for a good half-hour, in full anxiety of someone not showing up at all, only to find a plain clothed care-free chap (by the name of Jamil Ahmed, btw) strolling along claiming to be part of the company that you booked with. Everything about the person & the service rang alarm bells but unfortunately a change of plan by then was out of the question as it would have risked simply missing our flight. The thought of my vehicle being in uninsured wrong hands pestered me all throughout holiday and I am just glad I at least got my vehicle back via a further long wait upon my return. AVOID AT ALL COSTS, EVEN IF YOU HAVE TO PAY TRIPLE !!!