I WILL NEVER use UK fly and park (stanstead) again. I dropped off my car at Stanstead for a weekend trip for my mums birthday in good condition. When I returned, ,my wheel cover was missing and when I highlighted that this was not the condition I left my car in, the representative from UK Park and Fly was very nonchalant and unapologetic. He advised that I contact the office on the following day to discuss. Long story short, the office were unfriendly, rude and unhelpful. The customer advisor who I was communicated with, questioned the value of my wheel cover and was implying that the value of my wheel cover was not worth my ongoing complaint. I sent pictures and explained the situation but they were reluctant to pay as they said there was no proof that the wheel cover was not missing before drop off. Honestly, it wasn't a great way to end a joyous and celebratory holiday trip.