On 21/06/21 I paid £2997 for back to back courses for class 2 and class 1 licence. On the date of my purchase Jake Hall assured me I would fast tracked to get in immediately as the need for HGV drivers in the UK was large.
I was then booked in 16/08/21 for my course. Unfortunately I contracted COVID meaning I was unavailable to attend I sent over evidence of which to your office. At this point I had got frustrated in the manner in which I was spoken too and the miscommunication with in your office. So I asked for a refund to which I was told your would deduct a large amount from my original payment of £2997. I explained that no communication had been made with me regarding the deductions but still I did not appreciate the manner I was spoken too.
This then left me with no other choice but to review your company online negatively. I was called immediately and asked to take this down as apparently it was not the same reflection on your company and I would be immediately put through for my course.
That was in August. I have since repeatedly rang and keep getting told it is with the booking company and somebody would contact me. Nobody contacts me this is not a small amount of money and have on many occasions been failed by yourselves.
I have since made a complaint today and immediately got a date sent through how very convenient. They also then stated they would only refund me £ 264.80.
Complete CON stay well clear!!
2 years ago
Easy As HGV Ltd has a
3.4
average rating
from
76
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.