I rented a car through easycar… I thought until I started receiving emails from goldcar. I deliberately paid for the highest level of insurance and would have got the key and go option but for the fact that I had to pick up baby seats for my two very small children on arrival at the desk, as such this wasn’t available. I won’t even go into how difficult it was to find the desk which was several kilometres and a tram ride away from the terminal where it should have been. On arriving and having to wait sometime to be seen (again with a baby and toddler very tired by this point) I was met at the counter by someone who told me I had to pay an additional set of fees for various deposits and extras. While some of these made sense, for example the fuel deposit, I was told that if I didn’t pay the next level of insurance, which was an additional €250, that I would have to pay a €1100 deposit and although that was refundable I would get charged 10% on that twice, once when taken and once again when refunded. Given my limited holiday spending money, I asked if I could cancel the booking entirely and was told no unless I wanted to lose the money that I had already paid. As such I was totally held to ransom with two small children unable to leave the office without paying the additional money. I feel utterly scammed and taken advantage of and feel easy car and gold car should be ashamed of taking advantage of someone in an unfamiliar country in this way. What a disgusting company And I would highly recommend avoiding them at all costs. I have emailed and called several times and of course they are not interested, so I will continue to campaign to warn others about their practice until they listen.