Order number 4J3ZC Where do I start ! Shocking service ! I am based in the UK My daughter is staying in Sydney at the moment. It was very important to me to make sure she got a lovely Christmas gift. I arranged for the food hamper to be delivered on 22nd December. When I didn’t hear anything I took it my order had been delivered. But on Christmas Day I was very disappointed and upset that my daughter had not got her hamper. I contacted easyflowers straight asking where my order was. They said an issue with the address! But WHY wasn’t I emailed or my daughter contacted to let us know ? We could have sorted it out. They then said they would redeliver and the FOOD! Hamper had been sitting in a warehouse since 21st December! I expressed concern that the food would be ruined. They said they are re delivered on Friday 29th December. Surprise surprise nothing arrived no body contacted. I asked for prove of delivery they took days to get back to me and then said the hamper had been delivered to a post office and my daughter had been informed. I checked this SURPRISE she hasn’t. I contacted them again they said incorrect contact details. I checked my daughter’s number on order it was correct. Plus I had been contacting them so they obviously had my correct details. I then contacted my bank and did a section 75 on my the order (order /delivery dispute ). My bank credited me the money back straight away. Shocking company. Please avoid. Never use this company.